Legal notices
Legal notices
Publication manager: SAS FRIENDLY AUBERGE
Legal name of the operating company: SAS FRIENDLY AUBERGE
Contact details :32 Rue Gilet 31770 Colomiers +33 5 61 42 37 42
Individual VAT identification number:
Siret number:79944530900013
INFORMATION TECHNOLOGY AND FREEDOMS
Any user who has submitted information that directly or indirectly identifies them has the right to access and correct it in accordance with Law No. 7817 of 01/06/78 (Information Technology and Freedoms) by contacting the site administrator.
Hyperlinks
External websites having a hyperlink to this site and belonging to entities other than SAS FRIENDLY AUBERGE are not under the control of SAS FRIENDLY AUBERGE , which consequently declines all responsibility for their content. The user is solely responsible for their use.
LIABILITY
By accessing this website, you are informed that the use of the Internet requires compliance with a set of laws relating in particular to copyright and the Data Protection and Civil Liberties Act. SAS FRIENDLY AUBERGE cannot be held liable for errors or omissions; the publisher also reserves the right to modify and update the site’s data at any time.
COPYRIGHT
Pursuant to the French Intellectual Property Code, reproduction for any purpose other than private use, sale, distribution, publication, adaptation or communication, in whole or in part, of the data (presentation, layout of the site, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorization of the rights holders cited above.
DATA PROTECTION AND CIVIL LIBERTIES
Any user who has submitted directly or indirectly nominative information has the right to access and rectify it in accordance with Law No. 78-17 of 01/06/78 (Data Protection and Civil Liberties) by contacting the site administrator.
PERSONAL DATA PROTECTION
Identity of the data controller
The Site is published by the operating company whose contact details are provided above.
Access to the website and use of its content are subject to the terms of use described below.
Nature of personal data
«Personal data» means any personal information that you may share with the operating company and which may enable the latter, directly or indirectly, to identify you as a natural person, for example when visiting a website, requesting information, booking a room or other services.
Personal data collected
You may be asked to provide your personal data when browsing the operating company’s website.
Whether the requested information is mandatory or optional is indicated by an asterisk «*» when it is collected. The requested information marked with an asterisk is mandatory because it is essential for processing your various requests. The other information is intended to help us get to know you better and improve the services offered to you. It is therefore optional.
The operating company collects and processes, in particular, your last name, first name, email address, billing address, telephone number, IP address, connection and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay…), and your online reviews.
When is your personal data collected?
- You browse the website (IP address and Cookies) and view products or services;
- You share your observations/comments with the operating company in certain sections, via questionnaires or contact forms, or on the official social media page of the operating company;
- You send the operating company an email;
- You sign up for the newsletter mailing list;
- You share a page or an offer by sending an email or via a social network;
- You respond to a satisfaction survey;
- You request a quote.
Data storage
The information collected is stored in our various reservation systems in secure, SSL-certified databases.
This database includes: customers’ names, addresses, telephone numbers, job titles, company names, and credit card details. We may also record other information such as your preferences regarding the room, meals, beverages, and other services, as well as your stay history at our establishment.
Purpose of data collection by the operating company
Through the website, the operating company collects data about you that is strictly necessary for the following purposes:
- To manage your requests for information and reservations, as well as any loyalty program;
- To improve and personalize the operating company’s services in order to facilitate your browsing on the website;
- To manage and monitor the entire customer relationship;
- Manage registration for the operating company’s news and promotional offers (newsletter);
- To manage all your access requests in accordance with applicable legislation;
- Manage unpaid debts and litigation;
- Manage applications submitted in response to job offers from the operating company that have caught your attention, or any unsolicited application;
- Measuring quality and satisfaction.
If you do not provide the mandatory information, your request cannot be processed.
Commitments of the operating company regarding the protection of personal data
Transparency and purpose:
No personal data is or will be collected without your knowledge. The optional or mandatory nature of the information to be provided to the operating company as part of the collection carried out on the website will be indicated to you beforehand, by the presence of the «*» asterisk symbol. The operating company collects and processes your personal data solely for the purposes described in these Legal Notices.
Proportionality and relevance:
The operating company collects and processes only the personal data necessary for the proper handling of your request or for the personalization of the services offered to you.
Data retention period:
The operating company retains your personal data only for the period necessary to process it in accordance with applicable law.
Security and confidentiality:
The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose it to unauthorized third parties.
We may be required to transmit your personal information to local authorities if required by law or as part of an investigation and in accordance with local regulations.
Like most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), the type of browser used, the internet service provider, referring and final pages, the operating system, the date, time, and Clickstream data.
Cookies do not record information provided by users during an online reservation or when registering a customer account. Cookies identify your browser rather than you personally and cannot, by themselves, be sufficient to reveal your identity.
Respect for your rights:
You are informed of your rights of inquiry, access, rectification and objection on legitimate grounds, as well as your right to object to commercial prospecting in accordance with the provisions of Law No. 78-17 of January 6, 1978.
Rights of access, rectification and objection:
In accordance with Law No. 78-17 of January 6, 1978, relating to Information Technology, Files and Liberties, you have, upon simple written request, the right to access and rectify information concerning you.
You may also, on legitimate grounds, object to the processing of data concerning you.
To exercise any of these rights and obtain the information concerning you, simply contact the operating company, whose contact details are available at the beginning of these Legal Notices.
COOKIES
When visiting the website, certain information relating to your terminal’s browsing may be recorded in files called «Cookies» installed on your terminal, subject to the choices you have made regarding cookies, which you may change at any time.
A cookie is a small text file recorded in a dedicated space on the hard drive of your terminal when consulting an online service using your browsing software. It enables its issuer to identify the terminal on which it is stored, for the duration of the cookie’s validity or storage.
The cookies issued by the operating company are used for the purposes described below, for the duration of validity of the cookie concerned, subject to your choices resulting from the settings of the browsing software used during your visit to the website, which you may change at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the website pages
Only the issuer of a cookie may read or modify the information it contains.
Different types of cookies are used on the website, and they serve different purposes. Some are necessary for your use of the website.
Analytics cookies
These are cookies that enable the operating company to:
- generate statistics and various elements making up the website (sections and content visited, browsing path) in order to improve the browsing experience provided;
- count the total number of advertisements displayed by the company in its advertising spaces, identify these advertisements, their number of displays, the number of clicks and browsing information.
Example of analytics cookies
- _ga Analytics: recording of browsing data
- __utm Analytics: recording of browsing data
- _gac Campaign: recording browsing data from advertising campaigns
Social network cookies and plug-ins (social buttons)
The operating company may include on the website content-sharing tools that allow you to share content with other people or to let those other people know that you have viewed or expressed an opinion about content on our website. This is notably the case for «Share» and «Like» buttons from social networks such as Facebook, Twitter, etc.
The operating company has no control over the process used by social networks to collect information.
- Facebook Connect: logging in using your Facebook account
- Facebook Social Graph: sharing the page on Facebook
- Pinterest: sharing the page on Pinterest
- LinkedIn: sharing the page on LinkedIn
- Instagram: sharing the page on Instagram
Cookies and machine identifiers for securing transactions
We inform you that when you place your order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your device, in particular information (technical security attributes) necessary to recognize the devices (computer, tablet or mobile phone) in order to identify your device for the purpose of securing transactions in your interest.
Advertising cookies
The advertising content (graphics, animations, videos, etc.) broadcast in the operating company's advertising spaces may contain cookies issued by third parties which may, for the duration of the cookies' validity, count clicks, but also offer you the most suitable advertisements based on your browsing behavior, interests and preferences.
Refusing advertising cookies has no impact on your use of the site and will not result in advertising stopping on the site or on the internet. It will only result in advertisements being displayed that do not take your interests or preferences into account.
These cookies mainly depend on advertising agencies. We cannot list them exhaustively:
- AdWords: purchase of sponsored keywords displayed on Google
- Facebook Custom Audience
- targeted advertising: recording of browsing history
Advertising targeting
The site may contain cookies issued by third parties (agencies and advertising tools) and allow them, for the duration of the cookie's validity, to collect browsing data relating to devices connecting to our sites, as well as to offer you advertising content likely to correspond to your previous browsing on the site.
Under no circumstances does the collection of this data allow these service providers to personally identify you. Your last name, first name, username, mailing address, email address and password are under no circumstances disclosed to third parties without your prior and explicit consent.
Your cookie choices
You are offered several options for managing cookies. Any settings you may make may modify your browsing experience on the internet and your access conditions to certain services requiring the use of cookies.
The choices offered by your browsing software
You can customize your internet browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc…) so that cookies are stored on your device or, on the contrary, refused.
Refusing cookies
If you refuse the storage of cookies, certain features, such as identification / login to your personal account and the personalization of your browsing experience (for example, choosing your preferred language), will no longer be available.
The operating company accepts no responsibility for consequences related to the degraded operation of its services and features due to the refusal of the cookie.
How can you exercise your choices, depending on the browser you use?
For managing cookies and your choices, each browser has a different configuration. It is described in your browser’s help menu, which will allow you to find out how to modify your cookie preferences.
For Internet Explorer™:
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or
In Internet Explorer, click the Tools button, then click Internet Options. Under the General tab, under Browsing history, click Settings. Click the View Files button. Click the Name column heading to sort all files alphabetically, then browse the list until you see files beginning with the prefix «Cookie» (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie or cookies containing the name of the operating company and delete them. Close the window containing the list of files, then click OK twice to return to Internet Explorer.
For Safari™:
https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose the Edit > Preferences menu. Click Security. Click Show Cookies. Select the cookies containing the name of the operating company and click Delete or Delete All. After deleting the cookies, click Done.
For Chrome™:
https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click More. Place your cursor over More tools, then click Clear browsing data. In the “Clear browsing data” window, check the boxes Cookies and other site or plug-in data and Cached images and files. Use the menu at the top to select the amount of data you want to delete. Select From the beginning to delete everything. Click Clear browsing data.
For Firefox™:
https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the browser’s «Tools» tab, then select the «Options» menu. In the window that appears, choose «Privacy» and click «remove specific cookies.» Locate the files containing the name of the operating company. Select them and delete them.
For more information about cookies
The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Referral to the Consumer Ombudsman
In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer has the right to refer the matter free of charge to the Tourism and Travel Ombudsman, whose contact details are currently as follows:
Tourism and Travel Ombudsman,
MTV Tourism and Travel Mediation
BP 80 303
75823 Paris Cedex 17
The reviews displayed on this site are collected via Google and selected in accordance with our internal policy. Only reviews with a rating of four or five stars are displayed publicly, in order to reflect the positive experience of our customers.
This selection is made automatically for commercial presentation purposes, without modifying the content of the reviews. The display order may be determined by date or relevance.
To learn more about review management or exercise your right to rectification, you can consult our privacy policy or contact us via the contact form
Website design
Hotel website creation
Professional website creation
128, rue de la Boétie
75008 PARIS
Hotel and restaurant website creation | Hotel Web Design | France Web Design | WordPress maintenance | Business SEO | Hostel website creation
Web host:
OVH – 2 rue Kellermann BP 80157
59100 Roubaix
Telephone: 1007
Les avis sont affichés en accord avec notre politique de gestion des avis clients décrites dans la politique de confidentialité, mentions légales
32 Rue Gilet
31770 Colomiers
+33 5 61 42 37 42
Inn, Hotel, Restaurant, Youth hostel
French
English